Ft95 — Official Document

Ft95 Privacy Policy – Personal Data Protection for Malaysian Members

Ft95 takes your privacy seriously. This document clearly sets out what data we collect, how it is used, and your rights as an ft95 member under Malaysia's data protection laws.

SSL 256-bit PDPA 2010 No Data Sales Updated 2026 Bahasa Melayu
Effective Date: 1 January 2026 Read Time: ~10 minutes Jurisdiction: Malaysia

Ft95's Privacy Commitment to Malaysian Members

Six key data protection commitments ft95 makes to every member

Full 256-bit SSL Encryption

All data transmitted between your device and ft95's servers is protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading banks. This means your information cannot be intercepted or read by unauthorized parties while in transit, whether you are logging in, making a deposit via DuitNow, Touch 'n Go eWallet, GrabPay, or withdrawing your winnings.

Your Data Is Never Sold

Ft95 has never and will never sell, rent, or disclose members' personal information to any third party for commercial purposes. Your data belongs to you, not to ft95 as a business asset. We only share data with third parties who help us deliver our services — such as payment processors Maybank2u and CIMB Clicks — and even then, only the minimum information necessary.

Full PDPA 2010 Compliance

Ft95 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing how companies in Malaysia handle personal data. This means you have the legal right to access, correct, and delete your personal data held by ft95, and we respect and uphold these rights without question.

Full Control in Your Hands

Ft95 gives you full control over your personal data. At any time, you may request a copy of all data ft95 holds about you, request corrections to inaccurate information, request account closure and data deletion, or withdraw your consent for specific data uses. All requests are processed within 14 business days at no charge.

Secure Data Storage

Ft95 member personal data is stored on servers protected by strict physical and digital access controls. Only ft95 staff who require access to perform their duties are permitted to access member personal data, and all such access is logged and monitored. We conduct regular third-party security audits to ensure our security standards are consistently maintained.

Data Breach Notification

If a security incident occurs that may affect your personal data, ft95 is committed to notifying you via your registered email within 72 hours of the incident being identified — in line with international data protection best practices. We will not conceal any security incident, no matter how minor, that could affect your privacy rights.

This Privacy Policy explains how ft95 collects, uses, stores, and protects the personal data of its members. By registering an ft95 account or using any of our services, you agree to the practices described in this document. This Policy should be read together with ft95 Terms & Conditions.

1
Introduction & Scope of the ft95 Privacy Policy

Ft95 ("we", "the ft95 platform", or "ft95.best") is the data controller responsible for processing its members' personal data. This Privacy Policy is written to clearly and transparently explain how we handle your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and recognised international data protection principles.

This policy applies to all individuals who:

  • Registering or attempting to register an ft95 account
  • Using any of the services or games available on the ft95 platform, including football betting, badminton, roulette, slots, jackpot, e-sports, and lottery
  • Visiting the ft95.best website or using the ft95 mobile app
  • Contacting ft95's customer support team
  • Participating in any ft95 promotion or marketing campaign

Ft95 believes privacy is a fundamental right, not merely a legal obligation. We do not collect data we do not need, and we do not retain data longer than necessary. This is the "data minimisation" principle we apply consistently across all our operations.

2
Types of Personal Data Collected by ft95

Ft95 collects various types of personal data depending on how you interact with our platform. Below is a detailed breakdown of each data category we collect:

Registration & Identity Data:

  • Full name as per MyKad or passport
  • MyKad number or passport number (for identity verification)
  • Date of birth (for verification of the minimum age requirement of 21)
  • An active Malaysian phone number
  • Email address
  • Your chosen username and password (passwords are stored as an unreadable hash)

Financial & Transaction Data:

  • Records of deposits and withdrawals made via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX Maybank2u, CIMB Clicks, and other banks
  • Bank account number or e-wallet number (for withdrawal processing — stored in encrypted format)
  • Transaction history and account balance
  • Records of bonuses and promotions claimed

Game & Activity Data:

  • A complete record of all bets and gameplay (football, badminton, roulette, slots, jackpot, lottery, e-sports, and more)
  • Wins and losses
  • Member-defined gameplay limits
  • Login history records including timestamps and devices

Technical & Usage Data:

  • IP Address
  • Device type and operating system
  • Web browser information
  • Cookie and tracking data (see Section 8 for details)
  • In-platform activity logs

Note: ft95 never stores your credit card details or online banking passwords. All payments via FPX, e-wallet, and DuitNow are processed directly through the secure infrastructure of the respective payment service providers — ft95 retains no sensitive details whatsoever.

3
How Your Personal Data Is Used

Ft95 uses your personal data for the following purposes, all of which are necessary to deliver our platform services to you:

  • Account Management: Creating and managing your ft95 account, verifying your identity and age, processing logins, and maintaining account security.
  • Transaction Processing: Processing deposits and withdrawals via DuitNow, Touch 'n Go eWallet, GrabPay, Maybank2u, CIMB Clicks, Boost, ShopeePay, and other Malaysian local payment methods; managing account balances; processing winnings from football betting, badminton, roulette, slots, jackpots, lottery, and other games.
  • Legal Compliance: Fulfilling ft95's obligations under Malaysian law, including anti-money laundering (AML) requirements, Know Your Customer (KYC) requirements, and reporting obligations to the relevant authorities.
  • Fraud Prevention & Security: Detecting and preventing fraudulent activity, multi-accounting, bonus abuse, money laundering, and cybersecurity threats against the ft95 platform and its members.
  • Customer Support: Providing assistance when you contact the ft95 support team, resolving complaints, and handling account-related enquiries.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling, enforcing limits you have set yourself, and complying with self-exclusion programmes in accordance with ft95 Responsible Gaming Policy.
  • Marketing (with your consent): Sending you relevant information about ft95 promotions, bonuses, and special offers via email or in-app notifications, where you have given consent to this. You may withdraw this consent at any time.
  • Platform Improvements: Analysing how members use the ft95 platform to improve the interface, performance, and overall user experience. This analysis is conducted using aggregated data that cannot identify you individually.

Ft95 does not use your personal data for any purpose beyond those listed above without first obtaining your fresh consent.

4
Data Sharing with Third Parties

Ft95 does not sell, rent, or disclose its members' personal data to third parties for commercial purposes. However, there are limited situations where ft95 needs to share your personal data with the following parties in order to keep the platform running:

  • Payment Processors: Minimum transaction information required is shared with payment service providers such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and banks supporting FPX (including Maybank2u and CIMB Clicks) to process your deposits and withdrawals. All these payment processors are bound by strict data protection agreements with ft95.
  • IT & Security Service Providers: ft95 engages third-party service providers for server hosting, cybersecurity, and platform analytics. These providers may only access your data to the extent necessary to carry out their specific functions and are not permitted to use your data for any other purpose.
  • Malaysian Legal Authorities: ft95 will disclose personal data when required to do so by Malaysian law, court order, or a lawful request from a Malaysian law enforcement agency. In such situations, ft95 will endeavour to notify you in advance unless prohibited by law.
  • Business Transfer: If ft95 is involved in any merger, acquisition, or business asset transfer, member data may be transferred as part of that transaction. In such cases, you will be notified and this Privacy Policy will continue to apply to your data.

Key Guarantees: In all of the data-sharing situations described above, ft95 ensures that any party receiving your personal data is bound by data protection standards at least equivalent to those set out in this Privacy Policy. ft95 takes full responsibility for the security of your personal data even when it is in the custody of third parties we have engaged.

5
ft95 Data Security Measures

The security of members' personal data is ft95's top priority. We invest heavily in our infrastructure and security practices to ensure your data is always protected:

  • Encryption of Data in Transit: All communications between your device and ft95's servers are protected with TLS 1.3 and 256-bit SSL encryption — the highest security standard available today.
  • Encryption of Stored Data: Sensitive data such as financial information and identity documents is stored in encrypted form using industry-standard encryption algorithms. Even in the theoretical scenario where the ft95 database were accessed without authorisation, the data would be unreadable without the encryption key.
  • Strict Access Controls: Access to members' personal data within ft95 is governed by a "need-to-know" principle — only staff who require access to carry out their specific duties are permitted, and all access is logged for audit purposes.
  • Two-Factor Authentication (2FA): ft95 internal systems containing member personal data are protected by mandatory two-factor authentication for all staff. ft95 members are also encouraged to enable 2FA on their accounts.
  • Regular Security Audits: ft95 conducts penetration testing and security audits by independent cybersecurity firms at least twice a year to identify and address any vulnerabilities in our systems.
  • Incident Response Plan: ft95 has a comprehensive security incident response plan that enables us to act swiftly and effectively in the event of any security breach, including member notification procedures within 72 hours.
6
Data Retention Period

Ft95 retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required under Malaysian law:

  • Active Account Data: For as long as your ft95 account remains active, we retain all data necessary to manage your account and deliver our services.
  • Financial Transaction Records: For a minimum of 7 years from the date of the transaction, in accordance with Malaysian legal requirements on financial records and anti-money laundering obligations.
  • Identity Verification (KYC) Records: For a minimum of 5 years from the date of account closure, in accordance with Malaysian legal requirements.
  • Gaming & Betting Data: For 2 years from the date of the bet, for dispute resolution and legal compliance purposes.
  • Customer Support Communication Logs: For 2 years from the date of last communication.
  • Marketing Data: Until you withdraw your marketing consent, after which data will be deleted within 30 days.

Once the retention period expires, your personal data will be securely deleted or aggregated in a non-identifiable form. ft95 conducts regular reviews of stored data to ensure nothing is retained beyond the defined limits.

7
Your Rights as an ft95 Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by ft95:

  • Right of Access: You have the right to request a copy of all personal data ft95 holds about you. ft95 will provide this copy within 21 days of receiving your request.
  • Right to Rectification: If any personal information held by ft95 is inaccurate or out of date, you have the right to request a correction. ft95 will action the correction within 14 days.
  • Right to Withdraw Consent: For data processing that relies on your consent (such as marketing communications), you may withdraw that consent at any time through your ft95 account settings or by contacting support@ft95.best.
  • Right to Object: You have the right to object to the processing of your personal data for specific purposes, particularly for direct marketing.
  • Data Portability Rights: You may request your personal data in a machine-readable format (such as CSV) for transfer to another service provider, where this is technically feasible.
  • Right to Account Closure & Data Deletion: You may request the closure of your ft95 account and the deletion of personal data that is no longer required for legal compliance. This process is completed within 30 days.

To exercise any of the above rights, please submit a written request to support@ft95.best with the subject line "PRIVACY RIGHTS REQUEST", along with your account number and the specific type of request. ft95 does not charge any fees for reasonable privacy rights requests.

8
Cookie Usage & Tracking Technologies

Ft95 uses cookies and similar tracking technologies to enhance your experience on our platform. Below is an explanation of the types of cookies we use:

You can manage cookies through your web browser settings. However, disabling essential cookies will affect core functions of the ft95 platform, including your ability to log in to your account. The analytics cookies we use only collect aggregated data and cannot identify you individually.

9
Children's Data Protection

The ft95 platform is exclusively for individuals who are 21 years of age and above. ft95 does not knowingly collect or process any personal data from individuals under the age of 21.

To enforce this age restriction, ft95 carries out a strict age verification process during registration, including date of birth verification and, where required, identity document verification (MyKad or passport). Should ft95 discover that personal data of an individual under the age of 21 has been collected inadvertently, we will promptly delete that data and close the account in question.

If you believe that someone under the age of 21 has registered or attempted to register an ft95 account, please contact us immediately at support@ft95.best so we can take appropriate action.

10
Amendments to ft95's Privacy Policy

Ft95 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, Malaysian legal requirements, or technological developments. Our notification procedure is as follows:

  • Members will be notified of any material amendments to this Privacy Policy via an in-platform notification on ft95 and an email to their registered address at least 14 days before the changes take effect.
  • For minor amendments that do not affect members' fundamental rights, 3 days' notice is sufficient.
  • Continued use of the ft95 platform after the effective date of any amendment constitutes acceptance of the revised Privacy Policy.
  • If you do not agree with any amendment, you have the right to close your ft95 account before the amendment takes effect.

The latest version of the ft95 Privacy Policy is always available at https://ft95.best/privacy-policy. The "Last Updated" date displayed at the top of the page indicates the version currently in effect.

11
Contact ft95's Data Protection Officer

Ft95 has appointed a Data Protection Officer responsible for ensuring compliance with this Privacy Policy and Malaysia's data protection laws. If you have any questions, concerns, or complaints regarding how ft95 handles your personal data, you can reach us via:

  • Email: support@ft95.best (subject: "DATA PRIVACY ENQUIRY")
  • Live Chat: Available through the ft95 platform, 24 hours a day in Bahasa Melayu

Ft95 will acknowledge receipt of a privacy enquiry within 3 business days and provide a full response within 14 business days. If the matter cannot be resolved through direct communication with ft95, you have the right to file a complaint with the Department of Personal Data Protection Malaysia in accordance with the procedures set out under the law.

Types of Data ft95 Holds About You

A summary overview of the personal data categories managed by ft95 for each member

Identity Data
  • ✓ Full name
  • ✓ MyKad number
  • ✓ Date of birth
  • ✓ Phone number
  • ✓ Email address
Financial Data
  • ✓ Deposit records (DuitNow, TnG, etc.)
  • ✓ Withdrawal records
  • ✓ Transaction history
  • ✓ Bonus records
  • ✗ Bank password (not stored)
Gaming Data
  • ✓ Betting records
  • ✓ Wins & losses
  • ✓ Limits set
  • ✓ Lottery history
  • ✓ Slots & Live Casino history
Technical Data
  • ✓ IP address
  • ✓ Device type
  • ✓ Web browser
  • ✓ Login logs
  • ✓ Preference cookies

Your Privacy Rights at ft95

Under Malaysia's PDPA 2010, you have six fundamental rights in relation to your personal data at ft95

1
Right to Access Data

Request a copy of all personal data ft95 holds about you. We'll provide it within 21 days, at no charge.

2
Right to Rectification

Request corrections to any inaccurate or outdated information. ft95 will make the necessary updates within 14 days of your request.

3
Right to Withdraw Consent

Withdraw your consent for marketing communications or certain data processing at any time through your account settings.

4
Right to Object

Object to the processing of your personal data for direct marketing or other non-essential purposes.

5
Right to Data Portability

Request your data in a machine-readable format (CSV) for transfer to another service provider.

6
Right to Data Erasure

Request account closure and deletion of data not required for legal compliance. Resolved within 30 days.

To exercise any of the rights above, please contact: support@ft95.best with the subject line "PRIVACY RIGHTS REQUEST"

Ft95 Security

Ft95 Data Protection Layers

Ft95 employs a defence-in-depth security approach to protect every member's personal data. There is no single point of failure that could expose all member data at once.

ft95 Security Standards
SSL/TLS 1.3 encryption across all traffic
Data stored in AES-256 encrypted format
Two-factor authentication (2FA) available
Independent security audits twice a year
24/7 real-time threat monitoring
Breach notification within 72 hours
Data Encryption in Transit
TLS 1.3 + 256-bit SSL for all communications between your device and ft95's servers, without exception
Stored Data Encryption
All sensitive data is stored in AES-256 encrypted format — unreadable even if physically accessed
Strict Access Controls
"Need-to-know" principle — only staff who require access may view data, and every instance of access is logged and audited
Independent Security Audits
Penetration testing and security audits by independent cybersecurity firms twice a year to identify vulnerabilities
24/7 Real-Time Monitoring
The SIEM system continuously monitors all ft95 platform activity to detect threats and anomalies in real time
Incident Response Plan
A detailed incident response procedure ensures that any breach is addressed and members are notified within 72 hours

A Note from ft95

Why Data Privacy Matters to ft95

In today's digital world, personal data is extraordinarily valuable. Many companies treat user data as a tradable asset — selling it to advertisers, sharing it with related corporate entities, or using it for purposes users never consented to. ft95 operates on a different principle: your personal data belongs to you, and it is our responsibility to safeguard it.

As an online entertainment platform operating in Malaysia, ft95 understands that member trust is the foundation of everything we do. You entrust us with your financial information — bank account numbers, deposit records via DuitNow, Touch 'n Go eWallet, GrabPay, Maybank2u, CIMB Clicks, and other local Malaysian payment methods. You entrust us with your gaming records — whether it's EPL or Malaysia Super League football bets, badminton matches, 4D lottery, roulette, or slots. This is deeply personal information, and ft95 does not take that responsibility lightly.

We wrote this Privacy Policy in plain, straightforward language deliberately. Too many privacy policies out there are drafted in complex legal language designed to confuse users so they never truly understand what they are agreeing to. ft95 does not operate that way. We want every Malaysian member who reads this policy to genuinely understand what we do with their data.

On the technical side, ft95 continuously invests in cutting-edge cybersecurity infrastructure. The 256-bit SSL encryption we use meets the same standard as Malaysia's largest banking institutions. ft95's IT security team monitors our systems 24 hours a day, seven days a week to detect any anomalies or unauthorized access attempts. Every six months, we engage an independent cybersecurity firm to conduct a full penetration test on our systems — not because we are required to, but because we are committed to keeping our defences strong at all times.

A question often asked by new ft95 members is: "Why does ft95 need my date of birth and MyKad number?" The answer is straightforward and goes beyond our internal requirements. Under Malaysian law, platforms like ft95 are required to verify that all members are adults aged 21 and above, which necessitates identity verification. This requirement exists to protect younger individuals from exposure to gambling before they are mature enough to make responsible decisions. We store this information in encrypted format and use it solely for identity verification and legal compliance purposes.

Ft95 is also committed to giving you full control over your personal data. If you would like to know what information we hold about you, simply send an email to support@ft95.best with a data access request. We will provide a complete copy of all data we hold within 21 days. If there is anything you wish to correct, we will make the correction within 14 days. And if you decide to close your ft95 account and request data deletion, we will action this within 30 days, except for data that must be retained to fulfil Malaysian legal obligations.

Ultimately, the relationship between ft95 and its members is built on trust. That trust can only be established and maintained when you know exactly how your data is handled. That is why we have written this policy with full transparency. If there is any aspect of ft95's Privacy Policy you would like to understand better, or if you have any concerns about how your data is managed, our team is always open to a candid conversation at support@ft95.best.

FAQ – ft95 Privacy Policy

The most frequently asked questions about privacy and data protection at ft95

ft95 does not share your full bank account number or sensitive financial information with third parties for commercial purposes. When you make a deposit or withdrawal via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, Maybank2u, CIMB Clicks, or other FPX methods, the payment process is handled directly through the respective payment provider's secure infrastructure. ft95 only receives transaction status confirmations (successful or failed) and does not store sensitive details such as your online banking password or e-wallet PIN.

Yes, you have the right to request account closure and deletion of your personal data. Send your request to support@ft95.best with the subject line "DATA DELETION REQUEST" along with your account number. ft95 will process this request within 30 days. The only exceptions are data that must be retained to fulfil Malaysian legal obligations — including financial transaction records, which must be kept for 7 years under Malaysian legal requirements, and identity verification (KYC) records for 5 years from the date of account closure. All other data not subject to legal retention requirements will be permanently deleted.

ft95 takes a comprehensive, layered approach to security. The first layer is 256-bit SSL encryption covering all traffic between your device and our servers. The second layer is AES-256 encryption for all sensitive data stored in our databases — meaning that even if someone were to gain unauthorised access to the database, the data would remain unreadable. The third layer is strict access controls, where only designated staff can access member data. The fourth layer is 24/7 real-time monitoring via a SIEM system to detect anomalies. Finally, we conduct regular penetration testing by independent cybersecurity firms to identify and close any vulnerabilities before they can be exploited.

ft95 will only send you marketing communications if you have given explicit consent during registration or through your account settings. These communications are limited strictly to ft95 promotions, bonuses, and special offers — we do not sell your data to third-party advertisers for external advertising purposes. You may opt out of marketing communications at any time via the "unsubscribe" link in any email we send, or through the notification settings in your ft95 account. Your preference will take effect within 5 business days.

ft95 maintains a comprehensive Business Continuity Plan (BCP) and Disaster Recovery Plan (DRP) to safeguard member data even in the event of a serious technical incident. In a data breach scenario, ft95 is committed to: (1) identifying and containing the breach within 24 hours, (2) notifying potentially affected members within 72 hours via their registered email, (3) providing clear information on the type of data that may have been exposed and the steps we are taking, and (4) offering guidance on protective measures you can take. ft95 will not conceal any security incident affecting members' personal data — full transparency in such situations is the standard we hold ourselves to.
Related Documents – To Be Read Alongside This Privacy Policy

This Privacy Policy should be read together with ft95's other governing documents: ft95 Terms & Conditions (platform terms of use) and ft95 Responsible Gaming Policy (responsible gaming tools and support resources). Together, these form the complete agreement between you and ft95. For any privacy enquiries, contact us at support@ft95.best.

Document Version
2.4
Effective Date
1 Jan 2026
Jurisdiction
Malaysia (PDPA 2010)
Next Review
July 2026

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